hellosilvrm

  In accordance with organizational procedures, front office personnel handle document processing as part of their regular responsibilities, such as: Guest records Incoming and outgoing correspondence Business accounting Memos Sources of Room Reservation Modes and types of reservations Telephone Walk-in Online Manual reservation Computer Reservation System A. Filing and Arranging Front Office Documents Filing - is the process of storing and arranging documents according to a particular classification. Categories of Filing Alphabetically Numerically Geographically By subject Chronologically B. Front Office Forms 1. Pre-arrival forms - must be prepared before the guest arrival. Guest reservation record -  Reservation file - a computer-based collection of reservation record Reservation rack slip - filed in a reservation rack 2. Arrival forms  - guest must accomplish upon the registration/ check-in process.  Registration card - printed form Guest Registration r...

   Ancient Period:   The Sumerians  – The recorded history of the hospitality industry began with the Sumerians who lived in  Mesopotamia  near the  Persian Gulf . Began the recorded history of the hospitality industry. They were the first to establish  taverns  that provided food, drinks, and shelter to  Sumerian traders and travellers . Early Traders  – In 2000 BC, Middle Eastern traders set up the  caravanserai  to provide food and shelter to traders and travellers. They were the forerunners of the inns. Caravanserai is an example of an early inn. The  Ancient Persians  – constructed  Khans , a combination of stables and sleeping accommodations that served  traveling caravans . Medieval Period Dark Ages   –  Fall of Roman Empire . In Europe,  Charlemagne  established  rest houses for pilgrims  to provide protection and hospitality. Renaissance : 1350 AD to 1600 AD  ...

Like the fatigue you feel when you engage in hours of physical exertion, a stretch of intense mental effort exhausts your mental capacities. Yet, unlike physical fatigue, decision-fatigue victims tend not to notice. For instance, the snacks placed by the check-out counter in supermarkets are crafted to avail themselves of customers' decision fatigue. After spending an hour deciding what to purchase, customers struggle more to resist the sweet junk food, despite the fact that they know it is a bad idea.  Decision fatigue especially affects your capacity to comprehend and make trade-offs, and kicks in rapidly whenever you need to make a choice between many options or make successive choices. For instance, after spending a lot of time deciding which automobile to buy, buyers of cars are less capable of logically making the determination that a clear coat or high-end stereos are necessary. Rather, they rely on the salesperson's suggestion. There are options to avoid decision fatigu...