Master Emotional Intelligence: Introduction

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Evolution of Tourism Industry

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Tourism – is derived from the Hebrew Word, “Torah” which means studying, learning, or searching. Tourism can trace its ancestry to the Old Testament – Noah with his Ark. Early tourism and hospitality are characterized by travel for business and religion. Travel for business was mainly trading with other countries or tribes. The religious journey took pilgrimages to places of worship. In 776 BC – the Olympic Games in Greece travelled People who travelled from afar to attend and enjoy the game. Tourism in the Medieval Period Travel was limited during this era after the collapse of the Roman Empire, no one travelled due to political instability, lack of extensive trade and commerce, poor roads, inefficient transportation, and the proliferation of highway robbers who preyed on travellers. Crusaders and pilgrims were the only ones who travelled. Tourism during the Renaissance The tourism and hospitality industry is characterized by the Grand Tour in which scholars from both the middle and ...
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History of Hospitality Industry

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   Ancient Period:   The Sumerians  – The recorded history of the hospitality industry began with the Sumerians who lived in  Mesopotamia  near the  Persian Gulf . Began the recorded history of the hospitality industry. They were the first to establish  taverns  that provided food, drinks, and shelter to  Sumerian traders and travellers . Early Traders  – In 2000 BC, Middle Eastern traders set up the  caravanserai  to provide food and shelter to traders and travellers. They were the forerunners of the inns. Caravanserai is an example of an early inn. The  Ancient Persians  – constructed  Khans , a combination of stables and sleeping accommodations that served  traveling caravans . Medieval Period Dark Ages   –  Fall of Roman Empire . In Europe,  Charlemagne  established  rest houses for pilgrims  to provide protection and hospitality. Renaissance : 1350 AD to 1600 AD  ...
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